Siebel Applications and Solutions
Siebel's CRM solutions cover the full spectrum of corporate commercial activities, from sales and marketing to purchasing.
BoostEdge has proven the ideal complement to these solutions, enhancing the performance of the global networks of companies
that use Siebel CRM applications.
Find out how our customers have boosted the performance of their purchasing and supplier management systems.
Case: The secure Lead Management System (Siebel 6.0) application on an extranet.
Application and customer requirements
Our customer, a multinational automotive company, implemented Siebel's Lead Management System to reorganize its supplier management processes in five Asian countries.
The objectives of deploying this new application on the extranet were to improve control over costs for subcontracting, accelerate its relationship processes and improve visibility.
The web application was installed on a central server with all information sent securely as HTTPS (SSL) over a secure network.
From the very start, some 100 remote users complained that the overall performance of the extranet was not satisfactory and were reluctant to use the application.
Solution
After completing a series of tests, the customer opted for ActivNetworks' acceleration solution.
ActivNetworks' web and SSL acceleration solutions were installed in reverse proxy mode on the application server.
Results
Accelerated encrypted data 5 times faster with peaks up to 8 times faster.
Response times for remote users increased 5 times faster.
Benefits for the customer
A completely successful operation: ActivNetworks' acceleration solution has ensured optimal service quality for suppliers/users of the extranet.
The strategic objectives for the implementation of this extranet solution were achieved (control over costs and the supplier process).
The investment made on the application was recouped.
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